Service

GORDAK make the customer number one and provide the customers with the quality service. All team member make great efforts to make Gordak a internationalized company.

Pre-sale

  • Treat each customer with courtesy and communicate in a civilized way.

  • Quick reply.

  • Communicate in heart, carefully answer the customer’s question.

In sale

  • Make purchase contract and register customer’s remand, especially for  special customization.

  • Arrange production after customer confirmation.

  • Feedback order progress regularly.

  • When goods be ready, confirm each delivery detail with customer to ensure the goods smooth delivery.

After-sale

  • We have a after-sale service department, can explain all kinds of problem such as machine operation, maintenance and replacement parts and so on.

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