At GORDAK, our customers are our top priority, and we're dedicated to delivering exceptional service at every step of your journey with us.
Before Purchase
Approach every customer with courtesy and engage in respectful communication.
Provide prompt responses.
Respond empathetically, offering detailed answers to customer inquiries.
During Purchase
Prepare purchase contracts and document customer requests, especially for customized orders.
Initiate production upon customer confirmation.
Regularly update customers on the progress of their orders.
Before delivery, confirm all details to ensure smooth receipt of goods.
Post-Purchase
We boast an after-sales service department capable of addressing various issues, including machine operation, maintenance guidance, replacement part inquiries, and more.
